Terms and conditions

Last updated: 13/09/2025

1. Introduction

These terms and conditions apply to the use of Wally, our AI agent for accounting firms, offered by agent.wally BV. By using our services, you agree to these terms.

  • agent.wally BV
  • Xavier De Cocklaan 49
  • 9831 Deurle, Belgium
  • VAT number: BE1025254168
  • Email: hello@wally.be
  • Phone: +32 9 298 03 48

2. Services

Wally offers AI-supported tools and services specifically designed for accounting firms. Our services include but are not limited to:

  • Automated document processing
  • Intelligent data analysis
  • Compliance monitoring
  • Workflow optimisation

3. User responsibilities

As a user you are responsible for:

  • Providing accurate and complete information
  • Keeping your login credentials safe
  • Complying with applicable laws and regulations
  • Respecting intellectual property rights

4. Limitation of liability

Wally is not liable for indirect damage, consequential damage or loss of profit resulting from the use of our services. Our total liability is limited to the amount you paid for our services in the 12 months preceding the claim.

5. Intellectual property

All intellectual property rights relating to Wally and our services belong to us. You obtain a limited, non-exclusive licence to use our services in accordance with these terms.

6. Termination

Either party may terminate the agreement at any time subject to a notice period of 30 days. Upon termination, all rights and obligations of the parties lapse, except those which by their nature are intended to survive.

7. Applicable law

These terms are governed by Belgian law. Disputes will be submitted to the competent court in Belgium.

8. Contact

For questions about these terms and conditions, you can contact us via hello@wally.be or by phone on +32 9 298 03 48.