Terms and conditions

1. Introduction

These terms and conditions apply to the use of Wally, our AI agent for accounting firms, offered by agent.wally BV. By using our services, you agree to these terms.

• agent.wally BV
• Xavier De Cocklaan 49
• 9831 Deurle, Belgium
• VAT number: BE1025254168
• Email: hello@wally.be
• Phone: +32 9 298 03 48

2. Services

Wally offers AI-supported tools and services specifically designed for accounting firms. Our services include but are not limited to:

• Automated document processing
• Intelligent data analysis
• Compliance monitoring
• Workflow optimisation

3. User responsibilities

As a user you are responsible for:

• Providing accurate and complete information
• Keeping your login credentials safe
• Complying with applicable laws and regulations
• Respecting intellectual property rights

4. Limitation of liability

Wally is not liable for indirect damage, consequential damage or loss of profit resulting from the use of our services. Our total liability is limited to the amount you paid for our services in the 12 months preceding the claim.

5. Intellectual property

All intellectual property rights relating to Wally and our services belong to us. You obtain a limited, non-exclusive licence to use our services in accordance with these terms. The license is limited to the number of users as agreed in the customer agreement.

6. Verification

The User undertakes to correctly complete and not circumvent the verification methods offered by Wally, including two-factor authentication (2FA) via telephone number.

7. Monitoring

Wally may analyze security and usage logs to identify breaches of these terms, in particular account sharing. In the event of a suspected breach, Wally may contact the relevant User or customer, request an explanation and, where necessary, temporarily restrict access. Before permanently terminating or long-term suspending an account on the basis of established breaches, Wally may contact the relevant User. If the relevant User is notified, they may present their position in an attempt to objectively demonstrate that the user-rules have not been violated.

8. Termination

Either party may terminate the agreement at any time subject to a notice period of 30 days. Upon termination, all rights and obligations of the parties lapse, except those which by their nature are intended to survive.

9. Applicable law

These terms are governed by Belgian law. Disputes will be submitted to the competent court in Belgium.

10. Contact

For questions about these terms and conditions, you can contact us via hello@wally.be or by phone on +32 9 298 03 48.